Great video. And Team Hope Air REALLY is a company of integrity and you can trust them. Pamela is so friendly and helpful and Dan Hall (owner) will be fair with you. We've had a lot of work done by them. (including replacing our AC unit)
I would like to compliment an employee that you have named Pamela. She was a sheer delight to speak with and was very professional, polite, and helpful. I could tell she had a smile on her face through her pleasant voice. Pamela took the time to tell me about their website and what it had to offer, along with what the company believes in. I found this refreshing and their website and Better Business Bureau backed up everything she said. I believe I have found the HVAC Company that my husband and I have been looking for. Thanks Pamela, you will be hearing from us!
Once again it has been a pleasure for me and my family to rely on you and your team for our air conditioning needs. Not only do you do the job in a timely manner but you do it with a smile in your voice and a genuine concern for our needs!
We will always use Team Hope for any future repairs and service and will always recommend Team Hope to family and friends for there specific needs.
Dan, I would like to call out a couple of your employees for there kindness and there professional attitudes. Terri is a true asset, she does exactly what she says she is going to do in a timely manner and always answers the phone and any questions with a smile in her voice. David Rolle the technician who came to our house to do the repair was a true professional, there was never any doubt that he new what he was doing! He came in and assessed the job with confidence that you can expect from a professional.
It says a lot about the top man in charge by the people he hires and the people who work for him, Dan you are “top notch” and your company shows it!
God Bless you all,
The Jackson Family
The Jackson Family
I was absolutely dreading having to track down someone to fix the HVAC issues in our recently-purchased home. I found Team Hope via BBB, then checked out their website and felt pretty good about it. After the work done, I feel GREAT about it!
David was so, so nice and took the time to explain everything to us, as well as educate us about options and good practices with our system. I consulted a trusted family friend about the quote we were given (by Dan, also very nice!) for future work needed and they liked what they heard. The rate was lower than expected and the service far exceeded our expectations.
Would recommend these folks in a heartbeat. Very nice, prompt, and aware that they are helping people… not just going through the motions.
Great job by David! He got my furnace running again in no time. Dedicated and knowledgeable. Thanks again Team Hope. And my wife is happy.
David is so patient and kind. He takes the time to answer all my questions on the service call and on the new install I am wanting to get. I appreciate that. Thank you so much.
David was super. He went the extra mile showing me how to prevent future problems like washing out my condensing unit and more. He thoroughly checked the whole system even thought he didn’t have to, he had already found the problem. I will only call you guys. Thank you.
We are very impressed with you guys. Other companies have come out and took advantage of us, replacing 2 motors we did not need and you guys came out and fixed the real problem which was a capacitor. We have lived in Calif. and Fla. and have not ever had service like this before.
I could not have asked for more courteous and friendlier guys. They are just like family. I felt so at ease. Thank you so much.
We like your company. Really like you guys. We don’t call anyone else, just you. We get a card in the mail and I say I’m glad we still get these.
David was wonderful! Y’all are so nice, the service was great and y’all helped so much! I can’t say enough about y’all. Thank you so much.
That guy you sent to my house, David, I want you to tell you he was fantastic! He was great! He explained everything to me and when I call for my next service, I want him. I will recommend y’all to everyone, thank you!
David is great, very polite, and nice guy. Very thorough and he explains everything and in simple terms. He has respect for my wife and is the kind of service man you want at your house. Thank you!
David did a great job and I can always count on Team Hope when I need help the most! Thanks!
Team Hope takes care of us...GOOD care of us. We won’t call anyone else, won’t even think of anyone else. I recommend you to everyone. You don’t just talk the talk you walk the walk. Thank you!
Please let your senior in charge know that David is an outstanding technician and wonderful person to communicate with. He explained everything to me and without stopping and letting the clock run. Thank you!
I am so happy, excited, and thrilled with the results from the duct cleaning y’all did I told my son in law about it. He wants to get his cleaned also. The crew was expert, clean, courteous, stayed on the job. Thanks!
Terri, To the lady who helped me when I really needed help most. I called Monday 6-13-11 morning to report my A/C had gone out that morning. Even though you were busy with other calls you got a tech to my place within an hour and I had A/C within that next hour. I was dealing with the loss of my bother, my world was falling in and you relieved me of my worrying. I will always be grateful of your help and your tech. Thank you so much.
Dan, Thanks so much for getting our A/C running. We were planning on staying at a motel, especially on a holiday. Your technician did a great job.
Dear Terri and A Team Hope, Thank you so much for your consideration – Bobby thought the world of each of y’all and I know I can depend on you for helping me with our rent houses. I appreciate your offer to let me pay this out, but at present I am ok and very thankful for my blessings. You are all so very kind and I thank you so much.
Thank you for getting Warren out here so quickly. He had my A/C fixed in 15 minutes, he’s great. Y’all have helped me a lot. Thank you.
The technician, David, you sent over was very nice and polite. He was very thorough checking the heat and A/C. He explained everything to me. Thank you!
My A/C went out on a 100+ degree day with a 1 year old at home. They came out on a Sunday evening within an hour of my call and had us up and running the very next day. You're truly a blessing! Thanks for being so courteous to us!